Is Your Customer Service in it for the Long U-Haul? »
Posted on August 27th, 2008 by Paul Woodhouse in Internet, Press Strategies, Social Media, Web Credibility | 5 Comments
This past couple of weeks has been the best of times, but it’s also been the worst of times. I foolhardily coordinated our move back up round Cleveland the same weekend I left for England to go and surprise my Gran for her 90th. Yet it takes somebody who bleeds idiot or has serious luck issues to rent a 24 foot U-Haul truck that has a zombie battery, locks their keys in the trunk, misses flights, spends an exorbitant amount one way to get to their connecting flight only for it to be canceled on arrival, and has their laptop screen broken.
I get a little bit peeved at my lifelong insistence on jazzing up the mundane to heart attack proportions, but all in all I’m quite Zen about stuff going wrong or right. Fists pummeling dashboards is nothing more than a meditative chi release.
TAGS: american airlines, boingo, chris miller furniture, continental, customer service, jermey pepper, new york, twitter, u-haul
