A Chink in Google’s Safe Search Armor + Happy St. Patty’s!
I wanted to throw up a quick “Happy St. Patty’s” here on the Found blog and thought it might be fun to see who’s running AdWords ads on some holiday related terms. Nothing too interesting when you do a search on St. Patty’s Day: all t-shirts, which you might expect. [...]
What’s Next for Google Places? Reputation Management And…
…putting local SEOs out of business. But that really only concerns us and companies like mine, so I assume that’s boring to read for you, so we’ll skip it. Besides, that’s not really news. We’ve seen this coming for awhile and they even made their AdWords login page more enticing [...]
LinkedIn Groups Get Jobbed
I feel bad that we don’t talk about LinkedIn that much here on Found. It really can be pretty valuable and for some traditional / formal companies, it’s the only major social media network they use or would even consider. We often say that social media isn’t right for all [...]
Policing Twitter
Oh to live in a world where one only has to sign into Twitter or Facebook and utter the phrase ‘Viva Le Revolution’ with a time and a Google Mapped place and your government is as good as overthrown. Although, the timeframe for such transitions of power need to be [...]
How Social Signals Influences SEO in Google & Bing
Danny Sullivan has done a splendid summing up of the effect of Twitter and Facebook on your average search engine rankings. He even managed to snag the following interview with both Google and Bing about it all: 1) If an article is retweeted or referenced much in Twitter, do you [...]
The 7 Greatest Fears of Non-Profits about Social Media
I’m giving a social media presentation to a group of non-profits tomorrow. Per my standard procedure for speaking engagements whenever possible, we sent out a survey ahead of time to learn more about the attendees so we could better tailor the discussion. Question 8: “What is your biggest fear / [...]
Happy (and Safe) New Year
A quick note of thanks to all our clients, employees, partners, and friends who contributed to making 2009 our company’s finest year. We’ve made huge gains as a company that would not have been possible without everyone’s support. We look to even bigger things in 2010, including some new offerings [...]
Old Gimmers Sink Their Gums into Twitter
There are times I hate social media. It’s never the tool itself but the ravenous tugging at the cool tool-du-jour’s carcass by the various vultures surrounding it. Twitter is one such carcass – a fleshy one, but it’s still being picked over nonetheless. Some awful twaddle is being talked about [...]
Healthcare Marketing Research & Survey Results
On Halloween, we cited some Harris Interactive research regarding how consumers like to find answers to their healthcare questions. We also asked you “What are the most used online resources to gather information on a health question / concern?” Probably a bit of a misleading question since some people answered [...]
Is Your Customer Service in it for the Long U-Haul?
This past couple of weeks has been the best of times, but it’s also been the worst of times. I foolhardily coordinated our move back up round Cleveland the same weekend I left for England to go and surprise my Gran for her 90th. Yet it takes somebody who bleeds [...]
Blogs are Crap – More Fallout from the WVU eMBA Scandal
Rarely do I literally stop everything I’m doing to read an article. Or post a comment. Or write a blog. I hit the trifecta today. Just when I thought I had said all I could say about the WVU eMBA scandal from an online reputation management perspective, I was sent [...]
"I'm So (Not) Excited, and I Just Can't Hide It"
This morning, Justin accused me of being a bit short on the old handle. Or more short-tempered than usual. I find this shocking for the fact that I like to think of myself as somewhat a-motional. (I know theoretically that means I don’t move around much, and I don’t, but [...]
Which Twittering Twit…
…after being explained the intricacies of Twitter said, of a tweet’s 140 character posting limit, “Is that per month?” a) My lovely wife, Stephanie. b) Ms. Riley, the world’s oldest blogger, who died this weekend at the age of 108. c) An old chum I met on facebook recently who [...]

