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  • Bethany College, Bethany, WV
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Janice Masters

Client Success Department Manager

Janice delivers expertise in all areas of client support. With over 15 years of relevant experience, she is all about the client and over-delivering on expectations. She is the glue between our management team and clients, and plays an integral role in those strategies and communications.

Janice enjoys being hands-on with clients and considers herself an extension of your team. Her professional experience includes working within a variety of industries, including Healthcare, Finance, Education, Non-profit, and Technology. Janice enjoys being in the details, so she digs projects like tradeshow strategy and execution, website design and development, and overall user experience and usability.

Janice has a unique background outside of work. She grew up in Lansing, Ohio, before moving to Pittsburgh in 2006. She spent two years playing professional softball and 10+ years of women’s professional football here in the city. Currently, outside of DOM, you are likely to find her playing flag football in the Pittsburgh Sports League, participating in the Pittsburgh Gaelic Athletic Association (promoting Irish sports and culture in the city), or at the dog park with Tuggs & June! Janice also serves as the Commissioner of the Women’s National Football Conference.