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  • Bethany College, Bethany, WV
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Janice Masters

Client Success Department Manager
Client Success Management | janice-masters-headshot

Janice delivers expertise in all areas of client support. With over 15 years of relevant experience, she is all about the client and over-delivering on expectations. She is the glue between our management team and clients, and plays an integral role in those strategies and communications.

Janice enjoys being hands-on with clients and considers herself an extension of your team. Her professional experience includes working within a variety of industries, including Healthcare, Finance, Education, Non-profit, and Technology. Janice enjoys being in the details, so she digs projects like tradeshow strategy and execution, website design and development, and overall user experience and usability.

Janice has a unique background outside of work. She grew up in Lansing, Ohio, before moving to Pittsburgh in 2006. She spent two years playing professional softball and 10+ years of women’s professional football here in the city. Currently, outside of DOM, you are likely to find her playing flag football in the Pittsburgh Sports League, participating in the Pittsburgh Gaelic Athletic Association (promoting Irish sports and culture in the city), or at the dog park with Tuggs & June! Janice also serves as the Commissioner of the Women’s National Football Conference.

Recent Posts By Janice Masters

What Is ROAS? How is It Calculated?

4 Min Read | October 26, 2022

When it comes to tracking digital advertising goals, measuring your return on investment, or ROI, can be tricky. That’s why ROAS - the acronym for…

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Your Guide To Outsourced Marketing

21 Min Read | October 23, 2022

Marketing can be an encompassing term. It’s not quite sales. And it’s not quite advertising. It’s a unique combination of factors that—if executed correctly—can grow…

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Integrated Content Marketing for the IT Industry

3 Min Read | December 22, 2020

While more industries realize the importance of content marketing than not, it remains true that particular niches find it more challenging than others to engage…

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How to Use Facebook Business Manager

1 Min Read | July 23, 2020

If you are a business using Facebook to promote your products and service, you must use Facebook Business Manager. It is an essential tool that…

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How to Use Hashtags on LinkedIn for Business Growth

1 Min Read | July 1, 2020

LinkedIn introduced hashtags in 2018. However, LinkedIn hashtags are slightly different than how hashtags work on other social networks such as Instagram and Twitter. It…

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