Frequently Asked Questions

People ask us questions all the time about digital marketing services and what they should expect if they decide to work with us. Below you’ll find answers to some of the most popular online marketing FAQ items we discuss with our prospective Digital Marketing Agency clients before they hire us to help them grow confidently online.

Before you dive into the 13 online marketing FAQ items below, the following links may be helpful for you based on your reason for visiting this page:

Got a question you don’t see answered below that you’re interested in getting the answer to? Please contact us and one of our digital marketing strategists will get back to you soon!

You can get started by simply requesting a free, no-obligation assessment of your current digital marketing efforts right here. Our objective is to first understand your business needs and determine if we are able to help you reach your goals.

No. All of our agreements are month-to-month and you can cancel at any time.

We determine pricing based on the needs of each client – no cookie-cutter programs. After we get to know a little more about your business and goals, we will provide a detailed proposal including our costs.

We never guarantee results and you should avoid any company that does. Digital marketing includes hundreds of variables and success is based on your specific goals. We do have numerous marketing case studies that display our success with clients in a variety of industries, however, we tailor our digital marketing solutions to each client's needs.

Communication and transparency are core values for our agency. We have dedicated account managers who provide weekly performance updates in addition to detailed monthly reports. Clients also receive detailed updates on items we are completing and recommendations.

Our agency has helped clients sell to more than 140 countries worldwide in both English and native languages. International digital marketing is an area of expertise for us.

We have experience working with companies in virtually every industry. We have excelled with mid-market businesses who are most interested in lead generation or generating an ecommerce sale online. In most cases, we work with businesses that budget several thousand dollars a month for digital marketing and want to see a return on that investment.

Local SEO (or local search engine optimization) is the process of improving content, code markup, technical performance, and the backlink profile of a website to improve its visibility in location-based keyword searches. Many of the tactics used on a website to positively impact performance in traditional search can also be applied to Local SEO, however factors like consistency of information in online business listings and category settings in search engine business profiles also have a strong impact in Local SEO.

SEO or search engine optimization is the process of improving the content, code markup, technical performance, and backlink profile of a website to improve its visibility in search engines. There are a variety of tactics that can be used on a website to positively impact performance in search engines, and ranking factors vary from engine to engine, our SEO services are one of them.

PPC or pay-per-click advertising is a paid advertising model where companies only pay when someone clicks on an ad. It references any advertising platform where you pay per click including Google Ads, Bing Ads, and Facebook.

We are a Google Premier Partner and in the Google managed agency program. This valued designation means our digital marketing agency is one of the top 200 online marketing agencies worldwide. Additionally, our team members are Google Ads, Google Analytics, and Bing Ads certified. We have also been named a Top 25 influential PPC exporter and an alumni of the Goldman Sachs 10,000 small businesses program.

Your customers are online. Digital marketing can help you drive cost-effective leads or sales and grow your business. Our SEO and PPC services help your website and ads show up for users when they are actively researching your products or services.

Digital marketing (or search engine marketing) is any form of web-based advertising. Our services include SEO, PPC, retargeting, shopping campaigns, and analytics.