Brandan McWilliams came to DOM with six years of agency experience and a straightforward philosophy: clients deserve to understand exactly what’s happening with their marketing, and why.
As a Client Success Manager, Brandan serves as the dedicated point of contact for a portfolio of clients spanning local businesses to enterprise brands. His background in SEO, SEM, digital strategy, and analytics means he brings more to the table than relationship management. He understands the work itself — which makes him considerably more useful when it’s time to translate a complex digital strategy into something you can actually act on.
That depth of experience comes from managing 40+ accounts at a time across a wide range of industries. Brandan holds a BBA in Entrepreneurship from Ohio University, and the degree reflects how he approaches client work: identify the problem, figure out what actually moves the needle, and focus energy there. Budgets of all sizes, categories of all kinds — he’s seen enough to know where to look first.
At DOM, his job is to make sure you always know where things stand. Not in a “we’ll circle back on that” kind of way. In a “here’s what’s happening, here’s what we’re doing about it, and here’s what to expect next” kind of way. You stay focused on running your business. Brandan stays focused on the rest.