Category: Online Reputation Management

Facebook Recommendations: What You Need to Know (Updated August 2018)

Editor’s Note: On August 6, 2018, Facebook announced that they are renaming the Reviews users have come to expect on business pages as “Recommendations”. While… Read More

Star Ratings Come to Facebook

January 15, 2014 |   , , , ,

In kindergarten, I was often rewarded with gold star stickers for good behavior. Take a nap? Get a star. Show and tell? Get a star.… Read More

Bing’s ‘Disavow Links’ Tool Makes it Easier to Cut Ties

Even if you didn’t mean to build bad links, that doesn’t mean there aren’t any out there affecting your site. For example, you may have… Read More

Don’t Stop Believin’ (That Google Places Has Potential)

Dear Google Places, This isn’t working out. You’re unpredictable, inflexible, and sneaky, but lately, I find myself spending more time with you than ever. I… Read More

A Google Social Analytics Summary + the New Backlinks Report

May 4, 2012 |   ,

One new feature in Google Analytics that I have enjoyed exploring lately is Social. Its main purpose is to measure your social impact across different… Read More

New Google+ Page Updates: Still Trying to Keep Up With Facebook?

If you use Google+, you might notice some new updates today. I’ve included a couple screenshots so you can visually compare the differences. Google+ Changes… Read More

Facebook Check-In Changes are Coming Soon (Timeline Wasn’t Enough?)

March 30, 2012 |  

As we all know, Facebook has been making some changes lately. Although you’re probably tired of me talking about them, and I’m sure you’re all… Read More

The LinkedIn Follow Company Button: Start Using It

March 13, 2012 |  

Today, I’m reminding everyone to use the new(ish) LinkedIn Follow Company button on their website. This update actually rolled out on February 27, 2012, but… Read More

Big News: The New Facebook Pages Design

When I walked into the office this morning, Justin yelled, “Are you ready for big news?” I wasn’t, but now that I’ve had time to… Read More

TripAdvisor Astroturfing Hand Slapping

One of my favorite topics when it comes to review sites is astroturfing.* What is Astroturfing? If you’re not familiar, astroturfing is when you write… Read More

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